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PRIVACY POLICY

A LEGAL DISCLAIMER

Last updated: July 2025

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This Privacy Policy outlines how The Vault – Bar and Lounge ("we", "us", or "our") collects, uses, and protects your personal data when you visit our website hosted on Wix.com (the "Site").

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1. Who We Are
The Vault is a bar and lounge based in Thornton-Cleveleys, UK, offering a welcoming atmosphere for food, drinks, and social gatherings.

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Phone: 01253 823 666
Address: The Vault, 2 Crescent E, Thornton-Cleveleys, FY5 3LJ

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2. What Personal Data We Collect
We may collect and process the following information:

  • Contact Details – name and phone number (if you fill out a contact or booking form).

  • Website Usage Data – such as your IP address, browser type, and visit behavior (via cookies and analytics).

  • Communication Records – when you call us or submit a form online.

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3. How We Collect Your Data
We collect personal data in the following ways:

  • When you complete forms on our website

  • When you call us

  • When you browse our site (via cookies and tracking tools used by Wix)

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4. Why We Use Your Data
We collect and use your data for:

  • Handling enquiries and customer service requests

  • Managing reservations or bookings

  • Improving our website experience

  • Fulfilling legal or regulatory obligations

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5. Who We Share It With
We do not sell your data. We may share data only with:

  • Wix.com, who hosts our website

  • Service providers (e.g. payment or booking platforms, if used)

  • Authorities when required by law

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6. How We Protect Your Data
Your information is stored securely on Wix’s servers and is protected using up-to-date encryption and access control measures.

We take reasonable steps to ensure your data is safe and used only for its intended purpose.

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7. Your Data Rights
You have rights under the UK General Data Protection Regulation (UK GDPR), including:

  • The right to access your personal data

  • The right to correct inaccurate data

  • The right to request deletion

  • The right to object to processing in some cases

  • The right to restrict processing

To exercise any of these rights, please call us on 01253 823 666.

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8. Cookies
Our site uses cookies to enhance your experience and monitor traffic. You can control cookie use in your browser settings.

See our Cookie Policy  for full details.

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9. Third-Party Links
Our site may include links to other websites. We are not responsible for the content or privacy practices of those sites.

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